Consumer Contact: Optimus Enterprise Inc. toll-free at (888) 672-5832 from 10 a.m. to 12:30 p.m. and 1:30 p.m. to 3 p.m. PT Monday through Friday, or online at: www.optimusent.com and click on “recall” for more information. Consumers can also email the firm at: email@example.com.
Report an Incident Involving this Product
Units: About 355,000
Description: This recall involves two models of Optimus Infrared Quartz Radiant heaters with model numbers H-5210, produced in 2011 and H-5211, produced in 2012. The model number and the year of production appear on a label on the back of the heater. The recalled heaters are white and are approximately 12-inches wide by 13-inches tall by 6-inches deep. “Optimus” is printed on the top left of the heater. The control knob is located on the top right side of the heater.
Incidents/Injuries: None reported.
Remedy: Consumers should immediately stop using the recalled heaters and contact Optimus to request a free replacement heater. Consumers have the option of a comparable ceramic heater or new model quartz radiant heater, model H-5510, which will be available after August 2013.
Sold at: Best Buy Market Place, Family Dollar, Heartland, Northern Tool, Rite Aid and other stores nationwide and online at Amazon.com, ebay.com and Walmart.com from October 2011 through December 2012 for between $25 and $30.
Importer: Optimus Enterprise Inc., of Anaheim, Calif.
Manufacturer: Dongguang Hong-Hwa Electric Co. Ltd.
Manufactured in: China
The U.S. Consumer Product Safety Commission (CPSC) is still interested in receiving incident or injury reports that are either directly related to this product recall or involve a different hazard with the same product. Please tell us about your experience with the product on SaferProducts.gov
This article was written by Chief Taylor