Surge Protectors Recalled Due to Fire Hazard

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Schneider Electric Recalls APC Surge Protectors Due to Fire Hazard

Consumers should stop using this product unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

Recall date: OCTOBER 03, 2013

Recall number: 14-001

Recall Summary

Name of product: APC SurgeArrest surge protectors

Hazard: The surge protectors can overheat, smoke and melt, posing a fire hazard.

Remedy: View Details Replace

 

Consumer Contact: Schneider Electric IT Corp., toll-free at (888) 437-4007 from 8 a.m. to 5 p.m. ET Monday through Friday, or online at http://recall.apc.com, or www.apc.com and click on the Recall link to submit a claim and obtain more information.
Report an Incident Involving this Product

Recall Details

Units: About 15 million
Description: This recall involves APC 7 and 8 series SurgeArrest surge protectors manufactured before 2003. The model and serial numbers are located on a label on the bottom of the surge protector. The two numbers that follow the first letter or letters in the serial number sequence indicate the year of manufacture. The unit is included in the recall if the numbers are 93, 94, 95, 96, 97, 98, 99, 00, 01 or 02. APC and the words Personal, Professional, Performance or Network are printed on the surge protectors. The following model numbers are included in this recall.
7 Series model numbers 8 Series model numbers
NET7  NET8 
NET7T NET8N
NET7T-C PER8T
PER7 PER8TR
PER7C PER8TR-CN
PER7T PER8TVR
PER7T-CO PER8XTV
PER7T-U PRF8T2
PER7TX137 PRF8TT
PER7-U PRO8
PER7X148 PRO8T2
PRF7 PRO8T2C
PRF7T PRO8T2MP12
PRO7 PRO8T2MP12B
PRO7C PRO8TV
PRO7T  
PRO7TX183  
Incidents/Injuries: The firm has received 700 reports of the surge protectors overheating and melting and 55 claims of property damage from smoke and fire, including $916,000 in fire damage to a home and $750,000 in fire damage to a medical facility.  There are 13 reports of injuries, including smoke inhalation and contact burns from touching the overheated surge protectors.
Remedy: Consumers should immediately stop using the recalled surge protectors, unplug them and contact Schneider Electric for a free replacement surge protector.
Sold at: Best Buy, Circuit City, CompUSA, and other stores nationwide from January 1993 through December 2002 for between $13 and $50. 
Manufacturer: American Power Conversion (APC), now known as Schneider Electric IT Corp., of West Kingston, R.I.
Manufactured in: China, Philippines

 

The U.S. Consumer Product Safety Commission (CPSC) is still interested in receiving incident or injury reports that are either directly related to this product recall or involve a different hazard with the same product. Please tell us about your experience with the product on SaferProducts.gov

CPSC is charged with protecting the public from unreasonable risks of injury or death associated with the use of the thousands of consumer products under the agency’s jurisdiction. Deaths, injuries and property damage from consumer product incidents cost the nation more than $900 billion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC’s work to ensure the safety of consumer products – such as toys, cribs, power tools, cigarette lighters and household chemicals – contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 30 years.

Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.

To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC’s Hotline at (800) 638-2772 or teletypewriter at (301) 595-7054 for the hearing impaired. Consumers can obtain news release and recall information at www.cpsc.gov, on Twitter @OnSafety or by subscribing to CPSC’s free e-mail newsletters.


This article was written by Chief Taylor